After Sale Policy

Freshtake Investment after sale policy indicate that customers should check the condition of the product before signing the order when delivered. Check whether the package is what you ordered, is it intact or damaged. If not satisfied with the product, apply for a return or visit our store.

Refund only –

Refunds can only be made when an order is canceled before it arrives its destination.

Replacement –

In the case where a wrong product is delivered to the customer, the product can be returned or replaced. Products can also be replaced if the quality is not up to standard or if there are issues with its performance.

Return and Refund –

Can be done when the products delivered do not match the product description or when the wrong goods are delivered or when the products do not reach the quality standard expected.

How long will my order take to arrive?

Depending on the location you filled as the shipping address, you will be notified on approximately how many days or hours it will take for your order to arrive.

In case of any additional inquiries, visit our store or contact us through the information provided in the website.